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MEDICAL, HEALTH & WELLNESS

Every Missed Call Is a Patient Choosing Someone Else.

GILNEX is the revenue infrastructure behind California's dental, chiropractic, med-spa, optometry, and wellness practices — instant response to every call and message, automated patient recall, reactivation of lapsed patients, and a schedule that stays full.

Est. $6,468/month in revenue leakage

GILNEX estimate — results vary. Speed-to-lead research: MIT/InsideSales (2007).

Live in 7 Days90-Day Implementation Confidence GuaranteeNo contract
Instant
Missed-call response
24/7
Automated patient intake
60 sec
Free revenue audit
WITHOUT GILNEXWITH GILNEX
Auto
patient recall
No-show
alerts
Every
lead captured

Operational revenue pain points

  • The Five-Minute Window

    Response speed decides outcomes long before price does. Research on inbound sales and service leads found that contacting a new inquiry within five minutes makes a business dramatically more likely to reach that person — and far more likely to convert them — than waiting even thirty minutes (MIT/InsideSales, 2007; Harvard Business Review, 2011). A call that goes to voicemail during a full afternoon of appointments doesn't wait for a callback. The patient calls the next practice on their list.

  • The Empty-Chair Problem

    Cancellations and no-shows are one of the most commonly cited operational challenges in dental and healthcare scheduling. Industry survey data from the American Dental Association's Health Policy Institute — reported in Henry Schein One's 2024 Industry Report — found that a large majority of practices cite no-shows and late cancellations as a primary reason schedules don't run at full capacity. Every empty slot is chair time, staff time, and marketing spend that already happened — with no patient to show for it.

  • The Silent Comparison

    Patients rarely call a practice cold anymore. Consumer research from BrightLocal's Local Consumer Review Survey consistently ranks healthcare among the categories people research most before making contact — reading reviews, checking ratings, and comparing options on Google before ever picking up the phone. A practice with an outdated profile, no visible reviews, or a slow response after that search loses the comparison before the conversation even starts.

GILNEX vs marketing agency →

Estimate Your Revenue Leak

The System Built for Your Practice

Every plan below runs the systems described above — missed-call response, patient recall, review generation — sized to how your practice operates today.

REVENUE FOUNDATION

Smart Presence

$299/month

Stop losing calls. Automate your first response — 24/7.

  • Missed Call Text-Back (30-second response, 24/7)
  • Unified Inbox (all messages in one place)
  • Review Automation (Google reviews, automatic)
  • Google Business Profile Monitoring
  • AI Chat Widget (24/7 on your website)
  • Monthly Performance Dashboard
Includes: High-Converting Landing Page included free
BEST VALUE

REVENUE ACCELERATION

Growth Core

$499/month

You have leads. Now automate the follow-up that converts them.

  • Missed Call Text-Back (30-second response, 24/7)
  • Unified Inbox (all messages in one place)
  • Review Automation (Google reviews, automatic)
  • Google Business Profile Monitoring
  • AI Chat Widget (24/7 on your website)
  • Monthly Performance Dashboard
Includes: High-Converting Landing Page included free
ENTERPRISE

ENTERPRISE AUTOMATION

GILNEX Smart App

$899/month

Your complete digital revenue system. Replaces a full sales and marketing team.

  • Missed Call Text-Back (30-second response, 24/7)
  • Unified Inbox (all messages in one place)
  • Review Automation (Google reviews, automatic)
  • Google Business Profile Monitoring
  • AI Chat Widget (24/7 on your website)
  • Monthly Performance Dashboard
Includes: Full Performance Web Hub + Maintenance included free

What Changes After Deployment

Without GILNEX
With GILNEX

Calls that arrive after hours or during a packed schedule go to voicemail, and the caller moves on.

Every call is answered — day or night — with an instant response that captures the inquiry before it goes anywhere else.

Patients due for a follow-up or recall visit are tracked on a spreadsheet, if at all — and most never get a reminder.

Recall and follow-up reminders go out automatically, on schedule, without anyone in the office having to remember to send them.

A quiet review profile and an out-of-date Google listing leave a searching patient with no reason to choose this practice over the next one.

A steady flow of real patient reviews and an accurate, active Google profile give a searching patient a clear reason to call — before the next practice does.

Common questions

Frequently Asked Questions

GILNEX's infrastructure is built with HIPAA-aware architecture and encrypted data handling, and every subprocessor that touches patient-adjacent data operates under a signed Business Associate Agreement. No card or payment detail is ever stored on GILNEX's own servers — checkout runs entirely through Stripe. GILNEX provides HIPAA-aware workflows and a BAA on request; it does not by itself make your practice HIPAA-compliant.